Privacy policy
This page explains how NEXUS Timebank collects, uses, and protects your personal information.
What data we collect
When you use NEXUS Timebank, we collect:
- your name and email address when you create an account
- your phone number if you choose to provide it
- information about your skills and interests
- details of transactions and exchanges you make
- messages you send to other members
Why we need your data
We collect your personal data to:
- create and manage your account
- enable you to offer and request services
- facilitate time credit exchanges between members
- send you notifications about your account activity
- improve the service based on how it is used
How we protect your data
We take the security of your data seriously. We use encryption to protect data in transit and at rest. Access to personal data is restricted to authorised personnel only.
How long we keep your data
We keep your personal data for as long as you have an active account. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it.
Your rights
You have the right to:
- access the personal data we hold about you
- correct inaccurate personal data
- request deletion of your personal data
- object to the processing of your personal data
- request a copy of your data in a portable format
Contact us
If you have questions about this privacy policy or how we handle your data, please contact us.
Last updated: January 2026